Question 1

Pickups for tours: How does it work?

Accepted Answer

City Center: If you stay in the central area, we pick you up at your hostel.
Outside Center: Staying at The Space (SJDS) or Treehouse (Granada)? You’ll need to meet us at a central location. Contact us for the best spot.
San Juan del Sur: Most tours start from the Mantra office or the port.
Changes: Need to change your pickup location? Send us a WhatsApp or email in time!

Question 2

Are there extra fees (Entrance fees)?

Accepted Answer

Most tours are all-inclusive, except for these volcano fees (payable in cash on-site):
Cerro Negro: $10 | Telica: $5 | El Hoyo: $10. All other tours have no hidden costs.

Question 3

Can I store my luggage during the tour?

Accepted Answer

This depends on your hostel or the specific tour operator. Most hostels have a luggage room for their guests. Hola Hola Tours does not provide separate storage services.

Question 4

What if I am the only one booked?

Accepted Answer

Most tours require a minimum of 2 people. If you are alone, we will try to match you with another group. If that’s not possible or the date doesn't work for you, we will refund 100% of your deposit, no questions asked.

Hola Hola Help Center

Fast answers for your Nicaragua adventures